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Preferably someone more like a refrigerator repair person, actually. The fridge is only 5 years old, which is infuriating and pretty much convinces me never to buy another GE appliance, but since it's pretty much a new fridge the question of whether to repair or replace clearly comes down to repair.
So all I have to do is call a repair service and hope they show up, right? I even found a local applicance repair service (Appliance Express) that offers same day service. Specifically, their site says: "Appliance Express provides dependable, same day service throughout the Twin Cities Area. Talk to our live friendly operators and experience our knowledgable, courteous service technicians." That sounds good. So I called this morning at about 11am. The "live friendly operator" turned out to be a recording. I left my name and number and waited for a callback. It is now 3pm and still no callback. Great. I wonder if there is even anybody in their office this week.
Okay, Plan B. Since it's a GE refrigerator I went to the GE Repair Service site. I had to work my way through an online repair scheduling form to get to the information that the next available service date is Friday afternoon. Since I'm beginning to doubt that Appliance Express is even picking up their phones, I went ahead and scheduled a repair date with GE. If Appliance Express calls back first and offers to get here quicker I should be able to cancel the GE call.
This is not shaping up well.
Not only that, my plugged up ear feels worse today than it did yesterday and I'm beginning to think I may have to go to the doctor. Another scheduling nightmare, I'm sure. They are probably short-staffed this time of year like everybody else. I think I'd better call them, though. It's about time for the ear infection that pops up every 3 or 4 years. I'm getting tired of not being able to hear out of my left ear. *sigh*
So all I have to do is call a repair service and hope they show up, right? I even found a local applicance repair service (Appliance Express) that offers same day service. Specifically, their site says: "Appliance Express provides dependable, same day service throughout the Twin Cities Area. Talk to our live friendly operators and experience our knowledgable, courteous service technicians." That sounds good. So I called this morning at about 11am. The "live friendly operator" turned out to be a recording. I left my name and number and waited for a callback. It is now 3pm and still no callback. Great. I wonder if there is even anybody in their office this week.
Okay, Plan B. Since it's a GE refrigerator I went to the GE Repair Service site. I had to work my way through an online repair scheduling form to get to the information that the next available service date is Friday afternoon. Since I'm beginning to doubt that Appliance Express is even picking up their phones, I went ahead and scheduled a repair date with GE. If Appliance Express calls back first and offers to get here quicker I should be able to cancel the GE call.
This is not shaping up well.
Not only that, my plugged up ear feels worse today than it did yesterday and I'm beginning to think I may have to go to the doctor. Another scheduling nightmare, I'm sure. They are probably short-staffed this time of year like everybody else. I think I'd better call them, though. It's about time for the ear infection that pops up every 3 or 4 years. I'm getting tired of not being able to hear out of my left ear. *sigh*