What, they don't check with you? What did they do?
Here's what I thought the drill was: 1) suspicious purchase comes in, payment is temporarily blocked, hold is put on credit card.
2) Fraud department calls and/or emails you IMMEDIATELY to confirm all recent purchases.
Of course if your purchase is blocked at the register, that's annoying, but are you saying that you didn't hear from the cc fraud department within 24 hours?
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branchandroot
no subject
Date: 2012-07-31 04:42 pm (UTC)Here's what I thought the drill was:
1) suspicious purchase comes in, payment is temporarily blocked, hold is put on credit card.
2) Fraud department calls and/or emails you IMMEDIATELY to confirm all recent purchases.
Of course if your purchase is blocked at the register, that's annoying, but are you saying that you didn't hear from the cc fraud department within 24 hours?