My premium has always been paid automatically from my checking account; I'm talking about co-pays and such. I guess even the old website was able to handle an amount that was exactly the same month after month. But they just threw up their virtual hands in confusion at the idea of figuring out how much an office co-pay might have cost and insisted that you manually enter the amount you thought you owed.

And that business of "you login to HCMC to refill your prescription but have to login to HP to get the doctor to renew it" is exactly the kind of thing I was talking about. What nonsense. Anyway, it seems to be better now.