Thanks. The pharmacy was unable to figure it out, but we finally located the number for the Blaisdell Clinic (where we get our care). A human being answered the phone, a nurse called back within 15 minutes, and she got it straightened out. Richard should be able to pick up his meds in a couple of hours at the local Walgreens, which is a relief.
Apparently when you lose a prescription the remedy is that a doctor needs to write another one. The nurse wasn't sure if insurance would cover it, but was able to tell us that this is a cheap medication (under $50), so it's not a big deal.
Health Partners/Park Nicollet can be hard to communicate with, but when you finally get through to someone they are always pleasant and competent. I just wish they would stop revamping the websites and hiding the contact info.
no subject
Apparently when you lose a prescription the remedy is that a doctor needs to write another one. The nurse wasn't sure if insurance would cover it, but was able to tell us that this is a cheap medication (under $50), so it's not a big deal.
Health Partners/Park Nicollet can be hard to communicate with, but when you finally get through to someone they are always pleasant and competent. I just wish they would stop revamping the websites and hiding the contact info.