Anybody use both gmail and Firefox?

[dreamshark]

If so, does your email work? For the past two days I have been unable to get the two of them to work together. When I try to connect to gmail it starts to load the page, gives a subliminally short flash of the page graphics and then starts loading all over again. The page never loads. This happened from both my home computer and my work computer. On both computers I can get to gmail just fine with Explorer.

Comments

[tesla-aldrich.livejournal.com]

Mine's been working just fine. I just went in again to verify.

(I'm using Firefox 2.0.0.14)

[cakmpls.livejournal.com]

I just tried it, and mine is fine.

[wombat-socho.livejournal.com]

Ditto. You're an IT professional, so I'm not going to run through the list of obvious fixes.

[dreamshark.livejournal.com]

Excuse me, but I am in no way an IT professional. I am a software tester. Which means I can break things, not that I can fix things. If you can think of an obvious fix, please enlighten me. I've already done the things that are obvious to a tester: trying the same website on different browsers and from different machines.

[wombat-socho.livejournal.com]

Sorry; no offense intended.
Try flushing the Firefox cache as a start, and then typing in the URL instead of using your bookmark.

[dreamshark.livejournal.com]

Surprisingly, clearing the browser cache did the trick. Thanks.

[wombat-socho.livejournal.com]

Glad I could help!

[jiawen]

Do you have NoScript? I've been having similar problems with Yahoo mail; it looks like they just started having yimg.com do some of their important javascript, so I had to allow that to see messages.

[dreamshark.livejournal.com]

I don't know. What is NoScript?

[jiawen]

It's a plug-in ("add-on") to Firefox that allows you to turn on or off javascript from specific sites. I use it because blanket turning JS on or off -- on for all sites or off for all sites -- is really tiresome. There are some sites I want to allow to do scripts, and others I don't.

Go to Tools > Add-Ons (I think; that's true for the Linux version of Firefox, anyway) to find the list of plug-ins you currently have installed. If the list shows NoScript, then you have it.

If you have it, you should also have a little blue "S" in a white circle on the bar at the bottom of your Firefox window. Right-clicking that white circle allows you to turn on or off javascript from specific sites. If you have NoScript, then going through the list of sites that Google uses JS from and turning them on one by one will allow you to tell if that's affecting your ability to use Gmail.

If that's not it, I don't think I can help. :(

[dreamshark.livejournal.com]

Thanks, but that wasn't it. Interesting info, though.

I tried clearing my browser cache (which is probably what wombata_socho was talking about) and to my surprise that fixed the problem. I guess the cache was stuck in an endless loop or something? Weird.