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thorintatge just called from the Atlanta airport. AirTran has stranded him in Atlanta, claims the can't get him on another flight for THREE DAYS, refuses to pay for transfer to another airline, and won't even pay for a hotel room. The only thing they have offered him is a flight to Milwaukee with the suggestion that he rent a car and drive home from there. I think they offered partial compensation for the rental car, but not sure. They certainly aren't offering to pay for gas. They won't even pay for a hotel room!! Can they do this? I knew air travel was falling apart in this country, but this is ridiculous. Doesn't he have the right to demand that the airline that has taken his money to fly him home actually do so? What are his rights?Jun. 29th, 2008
thorintatge just called from the Atlanta airport. AirTran has stranded him in Atlanta, claims the can't get him on another flight for THREE DAYS, refuses to pay for transfer to another airline, and won't even pay for a hotel room. The only thing they have offered him is a flight to Milwaukee with the suggestion that he rent a car and drive home from there. I think they offered partial compensation for the rental car, but not sure. They certainly aren't offering to pay for gas. They won't even pay for a hotel room!! Can they do this? I knew air travel was falling apart in this country, but this is ridiculous. Doesn't he have the right to demand that the airline that has taken his money to fly him home actually do so? What are his rights?
