Depressing task of the day
Apr. 6th, 2020 02:21 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
dreamsharkCancelling airline flights for our planned May trip to Portland.
It's more complex than it sounds because I booked the trip as two separate one-way flights on two different airlines using two different forms of travel points. I cancelled the Delta half (online) with no difficulty, but the final result is a little unclear because I booked the flight using Ultimate Reward points from the Chase travel portal. I was hoping they would just refund my points, but I think what they actually did was push the whole thing through to Delta, which credited me with a travel voucher. I'm fine with that as long as there are no change fees.
The other half is more confusing - I used American Airlines "miles" to book a flight on Alaska, so I'm not sure who has to give me the refund (or more likely, travel voucher). American, I think. Their online FAQ indicates that they are allowing free changes to cash flights in my travel window, but has nothing to say about award flights.
It's more complex than it sounds because I booked the trip as two separate one-way flights on two different airlines using two different forms of travel points. I cancelled the Delta half (online) with no difficulty, but the final result is a little unclear because I booked the flight using Ultimate Reward points from the Chase travel portal. I was hoping they would just refund my points, but I think what they actually did was push the whole thing through to Delta, which credited me with a travel voucher. I'm fine with that as long as there are no change fees.
The other half is more confusing - I used American Airlines "miles" to book a flight on Alaska, so I'm not sure who has to give me the refund (or more likely, travel voucher). American, I think. Their online FAQ indicates that they are allowing free changes to cash flights in my travel window, but has nothing to say about award flights.
no subject
Date: 2020-04-06 11:12 pm (UTC)